All our items are sent via Australia Post e-parcel. Everything is shipped within 24 hours and once you receive Mosquito Nets Online email to confirm your order has been shipped, you will receive an email for your tracking with 24-48 hrs. Use the link in the tracking email to determine what the status is on your delivery. Your order will be sent from our Sydney warehouse and takes 1- 3 days for delivery depending on your location.
If your parcel does not arrive, check the tracking details in the email sent, and also please check at your local post office also, as your calling card may have not been left, also check that anyone else has not accepted the delivery. Sometimes posties leave packages in a safe, hidden place like on a side porch, in/around your garage, or behind bushes, so please check around first.
If you receive no emails about your order, please email us, as your email may be misspelled in our system.
For more eParcel information on delivery times please follow this LINK
International Postage is Now available for all countries outside Australia, and takes 3 - 7 workings days to arrive usually, please see list below, also you can select your country in the shopping cart or checkout to get an updated shipping price, as all our calculations are done according to the weight of your order.
Australia, New Zealand, China, India, Singapore, Thailand, Bhutan, Japan, Jordan, Korea South, Malaysia, Nepal, Taiwan, United, Arab Emirates, Vietnam, South Africa, Algeria, Egypt, Kenya, Mauritius, Morocco, Tanzania, France Germany Italy Greenland Austria Belgium Czech Republic Denmark Finland Hungary Iceland Israel Latvia Lebanon Liechtenstein Luxembourg Monaco Netherlands Norway Poland Portugal Romania Russian Federation Spain Sweden Switzerland United Kingdom Barbados Bermuda Cayman Islands Cuba Jamaica Mexico Trinidad And Tobago USA Virgin Islands (US) Brazil Chile Cyprus Panama Fiji French Polynesia Canada Greece Vanuatu Solomon Islands New Caledonia Virgin Islands (British) Afghanistan Albania American Samoa Angola Anguilla Antigua And Barbuda Argentina Armenia Bahamas Bahrain Bangladesh Belarus Belize Benin Bolivia Bosnia And Herzegowina Botswana Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde Central African Republic Chad Colombia Comoros Cook Islands Costa Rica Cote D'Ivoire Croatia Djibouti Dominica Dominican Republic Timor Ecuador El Salvador Equatorial Guinea Eritrea Estonia Guatemala Ethiopia Falkland Islands (Malvinas) Faroe Islands French Guiana Gabon Gambia Georgia Ghana Gibraltar Grenada Guadeloupe Guinea Guinea-Bissau Guyana Haiti Honduras Hong Kong Iran Iraq Ireland Kazakhstan Kiribati Korea, North Kuwait Kyrgyzstan Lao Peoples Democratic Republic Lesotho Liberia Libyan Arab Jamahiriya Lithuania Madagascar Malawi Maldives Mali Malta Marshall Islands Martinique Mauritania Micronesia, Federated States Of Moldova, Republic Of Mongolia Montserrat Mozambique Myanmar Namibia Nauru Netherlands Antilles Nicaragua Niger Nigeria Niue Northern Mariana Islands Oman Pakistan Palau Papua New Guinea Paraguay Peru Philippines Pitcairn Puerto Rico Qatar Reunion Rwanda Saint Kitts And Nevis Saint Lucia Saint Vincent And The Grenadines Samoa Sao Tome And Principe Saudi Arabia Senegal Seychelles Sierra Leone Slovakia (Slovak Republic) Slovenia Somalia Sri Lanka Sudan Suriname Swaziland Syrian Arab Republic Tajikistan Togo Tokelau Tonga Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine United States Minor Outlying Islands Uruguay Uzbekistan Holy See (Vatican City State) Venezuela Wallis And Futuna Islands Yemen Serbia Congo, The Democratic Republic of the Zambia Zimbabwe Montenegro Brunei Cos Indonesia
If you wish for your order to be sent to an alternative address the option to select this is available in checkout.
While we hope that you are delighted with your order but if you have an issue with a product, please email me first within 5 days of receiving your order to arrange an exchange.
You may return any product purchased at mosquito-nets.com.au for an exchange if you are not satisfied, once this has been discussed with our staff.
If you are in anyway unhappy with your purchase, please email us
Where a product is faulty, Mosquito Nets Online will replace it with no charge for the extra postage and handling.
On approval all products must be returned within seven days of receipt & the product(s) must be as new, ie: unused, undamaged and in original packaging.
E-mail email@example.com with the following details at hand: Your Name, Receipt Number, Product Name/Code, Reason for Return and Request for Replacement, Exchange or Refund.
Mosquito Nets Online will dispatch your Mosquito Net order from our warehouse in Sydney within one business day, providing the order is received before 1:00 pm. Our order items are stocked by a warehouse and all stock is sent from that location so unfortunately we cannot offer pick-ups.